Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

You only pay $4.95 for any items shipped US and 8.95$ per product to the orther zones.

Which payment methods are accepted in the Online Shop?

We accept payment via Credit card.

What exactly happens after ordering?

Some product offered on Gintee.com are made-to-order. This means that when you place your order, we print that item/s just for you, one at a time for the best quality!

1- Receive orders and verify order information.

2- Send the invoice by email.

3- Manufacturing and packing order (1-3 working days).

4- Transfer orders to shipping companies.

5- Send order tracking number via email, you can track your order with order tracking number. (After getting info from shipping company.Our shipping methods being currently available is USPS, UPS or DHL Ecommerce…etc.).

6- Track your order and receive it after 5-20 days (depending on the season).

Do I receive an invoice for my order?

We will send you invoice via email.

Send us an email